![]() Internal (extension to extension) calls are unlimited.Īn extension is simply a phone or other telecom device on your system such as a FAX machine or a virtual extension (calls forwarded to an external number, such as a cellular phone). ![]() With 5 lines you can have up to 5 people on the phone (with outside callers) at the same time. What’s the difference between a Line, Extension, and Phone Number?Ī line can be best explained as the ability to have an active phone call. Not with ring-u! We charge you per line and you can have as many as you need or as few as 2, and you can have up to 200+ extensions (depending on equipment), without increasing your bill. You will need to add money to your ring-u wallet in order to place international calls since we are a pre-paid service. We have extremely competitive international rates that start as low as 2¢ a minute. The reason is simple: With any VOIP service such as ours you can not make an emergency call if your internet is down. For absolute safety every business should maintain either a true land line or have cellular phones present for emergency calling. We have done all we can to ensure the reliability of our service, but since ring-u relies on an internet connection, we do not consider our E911 to be a suitable substitute for all of our customers. We enforce this on a case by case basis in the event that a subscriber is clearly abusing the service (i.e. It is indeed! Any usage inside the limitations of our Terms and Conditions is eligible for unlimited calling. We will alert you when the transfer is complete so that you can cancel your previous service. While this is going on, keep the service with your current provider active, and have them forward calls to your temporary ring-u number. How do people reach me? Can I transfer my existing number?Ībsolutely! At the time of initial setup, ring-u will supply you with a temporary phone number and walk you through the transfer process. In the event that we are not able to contact your Hello Hub, calls will be routed to the number you have provided. This can be a mobile phone, Google Voice number, or even a traditional land line. We provide the ability to forward phone calls to a backup number. What happens if we lose internet access? Do we need a backup phone number? You will also need extensions, which can be IP desk phones such as the Grandstream GXP 1625, or can even be your cellular phone. ![]() This is the “brain” of the system and is often called a PBX. The ring-u phone system is all centered around the Hello Hub. ![]() If you receive a text message or a voicemail from 112 you may have accidentally made an emergency call, for example while the phone was in your bag or pocket.First you will need a high speed high quality internet connection. Message from the police regarding 112 abuse It is possible to call 112 by accident, but you can avoid this by following these tips. The police can also ask a children’s judge to sentence a child under juvenile criminal law. If this doesn’t help, the child is referred to the nearest office of Halt (a national organisation for the prevention of juvenile crime). The police will send a warning letter to the child’s parents. Children who abuse 112 are also punished. A fine or a prison termĪdults can be fined or sentenced to a prison term. In cases of abuse the police can request data from the emergency call centre to trace the identity of the caller. The police will track down anyone who calls 112 for reasons other than those for which it was intended. Penalties for 112 abuseĪbuse of 112 is a criminal offence. Abuse or misuse is registered and may lead to criminal prosecution. This is dangerous, as it can prevent a person who really needs help from getting through to the emergency call centre. Abuse or misuse of 112Ī regrettably large proportion of the calls made to 112 are misdials, prank calls or other forms of abuse or misuse. Abuse of the emergency number is a criminal offence. If you call the number for another reason, it is considered abuse (if you do it intentionally) or misuse (if you do it accidentally).
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